legal
List of Subprocessors
In the context of the General Data Protection Regulation (GDPR), a subprocessor refers to a third party engaged by a data processor for performing specific processing activities on behalf of the data controller.
With every subprocessor we also provide their environmental impact. We strive to use only subprocessors that use 100% renewable energy.
This list was last updated on 20 March 2024.
Manage and Metrics
| Name | Purpose For The Transfer | Type Of Data Transferred | Data Location | Company Location |
|---|---|---|---|---|
 Fly.io |
Application hosting | IP-address, Content | EU | US |
 Scaleway |
Transactional email | EU | FR | |
 Simple Analytics B.V. |
Provides data analytics services | Anonymous metrics | EU | NL |
 AppSignal B.V. |
Service for crash logs | Anonymous metrics | EU | NL |
 Oh Dear |
Service for crash logs | Anonymous metrics | EU | BE |
 Moneybird B.V. |
Payment Service Provider | IP-address, Name, Email, Payment Data | EU | NL |
 Mollie B.V. |
Payment Service Provider | IP-address, Name, Email, Payment Data | EU | NL |
 Yousign |
eSignature signing partner | IP-address, Name, Email, Payment Data | EU | FR |
 Mistral |
Machine learning | Assets (video, audio) | EU | FR |
 NextDNS |
DNS resolver | Email (domain only) | EU | US |
Delivery
| Name | Purpose For The Transfer | Type Of Data Transferred | Data Location | Company Location | Sustainability |
|---|---|---|---|---|---|
| Scaleway |
Content Delivery Network (CDN) | Assets (video, audio) | EU | FR | 100% renewable |
 Cloudflare |
Content Delivery Network (CDN) | IP-address, Assets (video, audio) | EU | US | 100% renewable |
 IONOS |
Backup | Assets (video, audio) | EU | DE | 100% renewable |
Global distribution
Some of our customers opt to store their data outside of the EU to achieve better video performance, as it offers them reduced latency.
| Name | Purpose For The Transfer | Type Of Data Transferred | Data Location | Company Location | Sustainability |
|---|---|---|---|---|---|
| Cloudflare |
Content Delivery Network (CDN) | IP-address, Assets (video, audio) | US | US | 100% renewable |
Support
To enhance our support services, we collaborate with selected subprocessors. Below you’ll find a list of these partners, chosen to assist us in providing customer support.
| Name | Purpose For The Transfer | Type Of Data Transferred | Data Location | Company Location |
|---|---|---|---|---|
 Discord |
Support via chat | Name, Email | US | US |
 Fastmail |
Support via email | Name, Email | AU | US |
 Zoom |
Support via video | Name, Email | US | US |
